How to Use Social Media to Show Your Customers Love

It’s Valentine’s Day, and love is in the air! But customers deserve love all year round. Here are some tips and tricks to help your customers feel loved no matter what day of the month it is.

1. Host a Giveaway

There’s nothing like getting stuff for free! Customers love giveaways, and a great way to both engage your customers and show them some love is to host a giveaway. Encourage customers to comment or share for a chance to win a free product.

2. Respond to Comments and DMs from Customers

It seems simple, but responding to comments and DMs from customers is a great way to show them some love. Take some time out of your day to respond to any comments and answer any questions your customers have. They’ll feel the love!

3. Run a Special

Customers love special events! Run a special sale or promotion—such as a Buy One Get One Free—to show that you appreciate their business. Or, make it personal by giving them a special discount on their birthday with a brand loyalty program. Make your customers feel special with a special.

4. Re-Post and Share to Feature Customer Content

Customers are taking pictures and writing reviews all the time, and a great way to show them you care is to share their content! Find a cool social media post that a customer has written featuring your product, and share it on your own social media page. It’s a great way to show that you’re paying attention to what your customers are saying about you.

Don’t keep customer love to Valentine’s day only! With these tips and tricks, you’ll be showing your customers love all year. Happy Valentine’s Day!